Terms and Conditions

Welcome to Farmferry (www.farmferry.com), operated by Farmport Horticulture Limited. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully:

General Information:
Farmferry is an online platform that facilitates the export of Kenyan vegetables and fruits worldwide. The company, Farmport Horticulture Limited, is registered in Kenya, and the CEO is Mr. Robert Makokha Masika (Contact: +254 707 654283).

Product Information:

Farmferry provides information and offers for the sale of various Kenyan vegetables and fruits. The product descriptions, prices, and availability are subject to change without prior notice.

Ordering and Payment:

a. Placing an Order: By placing an order through Farmferry, you confirm that you are legally authorized to make the purchase.

b. Product Availability: All orders are subject to product availability. In the event of unavailability, we will notify you and offer suitable alternatives or a refund.

c. Payment: Payment for orders is accepted through the available online payment methods on our website.

Shipping and Delivery:

a. Shipping: Farmferry arranges shipping and delivery of the ordered products to the provided shipping address. Shipping costs may apply and will be communicated during the ordering process.

b. Delivery Time: The estimated delivery time will be provided during the ordering process. Please note that delivery times may vary depending on the shipping destination and other factors beyond our control.

Return and Refund Policy:

a. Damaged or Defective Products: If you receive a damaged or defective product, please contact us within [number of days] days of delivery. We will arrange for a replacement or refund, subject to our assessment.

b. Returns and Exchanges: We do not accept returns or exchanges for products unless they are damaged or defective.

Intellectual Property:

All content, including text, images, logos, and graphics on Farmferry, is protected by copyright and other intellectual property laws. You may not use, reproduce, modify, or distribute any content without prior written permission from Farmport Horticulture Limited.

Limitation of Liability:

Farmport Horticulture Limited, its employees, or affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use our website or services.

Privacy Policy:

Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data.

Contact Information:

If you have any questions, concerns, or feedback regarding these Terms and Conditions, please contact us at info@farmferry.com or reach out to our customer service team at +254 707 654283.